ISO 9001:2008 CERTIFIED

DIMO Corp. is committed to understanding and meeting the quality needs and expectations of all of our customers.

DIMO Corp. goes through rigorous demands to meet all standards and procedures set by ISO.  All employees are trained in recognizing the importance of quality and how their day to day functions play an important role in meeting all quality needs for our customers.

Quality has been the building block of DIMO Corp. since its beginnings in 1994.  We strive to meet and exceed the expectations of our customers.  Every item that comes through our doors is inspected prior to being shipped.  If there is an item in stock, the item is inspected prior to being quoted.  This guarantees good quality products and also a strong level of trust from our customers.

We have always held a 100% quality rating from the DLA and continue to work towards maintaining these expectations.

Please feel free to contact our Quality Department with any questions or concerns.

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TRACE CERTIFIED

TRACE International Inc. (TRACE) has successfully completed a TRACE Standard due diligence review of DIMO Corp. TRACE has granted DIMO Corp. a certificate of membership signifying the company’s commitment to transparency in International commercial transactions.

TRACE is a non-profit membership association that pools resources to provide practical and cost-effective anti-bribery compliance solutions for multinational companies and their commercial intermediaries (sales agents and representatives, consultants, distributors, suppliers, etc.).

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LOGISTICS

The logistics department at DIMO Corp. is well trained and follows all rules set by the MIL-STD. We follow the most up to date shipping standards on the market to insure the safe and timely delivery of your item.

DIMO Corp. is HAZMAT certified and has the capabilities and resources to ship smaller hazardous materials (i.e. grease, lubricant, sealant, and batteries).

DIMO Corp. has sufficient warehouse space and capabilities to properly store and ship larger parts that need to be freighted, whether by air, ground, or sea.  We also hold good relationships with various freight companies to get you the best price on the market.

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POLICY STATEMENT

DIMO Corp. is totally committed to understanding and meeting the quality needs and expectations of all of our customers.

We, at DIMO Corp., affirm this commitment, and have established a comprehensive quality assurance system which will allow our company to meet the requirements of the corporate and military community, national and international quality standards, and FAA requirements (if necessary) and/or any special requirements specified by our customer.  Our quality assurance system concentrates on providing:

  • Defect‑free products and services to our customers
  • On-Time delivery
  • Continual improvement to all aspects of our quality assurance system
  • Airworthy parts with relevant airworthiness documentation and traceability when applicable

The entire DIMO Corp. team will adhere to the spirit and intent of this firm’s quality policy, as well as the directives of this quality control manual and its supporting quality system documentation. We will continue to aggressively strive to ensure that customer satisfaction is achieved at all times, and in all things.

CUSTOMER SURVEY

DIMO Corp. is committed to total customer satisfaction and service. As we continue to provide our customers with quality customer service, please help us by taking a few minutes to tell us about the service that you have received from us. We appreciate your business and want to make sure we meet your expectations.

CUSTOMER SATISFACTION SURVEY